Frequently Asked Questions

1. What types of fasteners do you offer?

We offer a wide range of industrial fasteners including bolts, nuts, screws, washers, pins, anchors, studs, and specialty hardware across multiple standards and materials.

2. Do you support bulk or B2B orders?

Yes, we specialize in B2B fulfillment and bulk orders. You can contact our support team for pricing, MOQ, and delivery timelines tailored to your business needs.

3. Can I request custom sizes or materials?

Absolutely. We work closely with manufacturers and can fulfill custom size or material requirements. Submit your request through our contact form.

4. What is your return and refund policy?

We accept returns on unused and undamaged products within 14 days of delivery. For B2B custom orders, return conditions may vary. Please review our Return Policy.

5. How long does shipping take?

Standard delivery takes 3–7 business days depending on your location. Expedited shipping is available at checkout. Bulk orders may have different lead times based on inventory and customization.

6. Do you ship internationally?

Yes, we ship worldwide. International shipping fees and import duties may apply depending on the destination country.